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Office Manager (Escondido)
MB2 HR Escondido, CA
$77k-102k (estimate)
Full Time 1 Month Ago
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MB2 HR is Hiring an Office Manager (Escondido) Near Escondido, CA

Escondido Family Dental Care & Specialty Center has an opening for an Office Manager in Escondido, CA. Prior management experience in a dental office is REQUIRED for this position. The ideal candidate will have extensive knowledge of treatment coordinating and auditing/sending insurance claims. Our practice is dedicated to promoting personal and professional growth, as well as delivering excellent patient care. All of our staff members are provided training to make the transition to your new professional home. We offer all this and a compensation package that medical/dental/vision insurance plans, PTO and 401k.
We are offering a $2000 sign-on bonus, payable after 90 days of employment

Responsibilities
  • Model outstanding patient service, written, verbal, and other communication skills
  • Identify team member strengths and areas of opportunity as it relates to patient skills
  • Train, coach, and mentor team members to optimal patient service levels
  • On-board all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs
  • Train operations team members to perform duties in a timely and accurate manner while auditing work to confirm quality and provide additional training as needed
  • Partner with human resources department for coaching and guidance regarding personnel management, including performance reviews, performance improvement plans, and performance warnings
  • Attend meetings, training courses, and other learning and development opportunities as made available and/or required
  • Partner with dentist and regional operations leadership to make operational decisions to benefit the dental practice. Understand, analyze, and action plan key performance metrics to successfully lead and grow the business
  • Hold team accountable to regular and timely required workplace diversity, HIPAA, and OSHA training requirements
  • Review operating performance results and take immediate steps to implement course corrective activity as needed

Qualifications
  • Minimum 2 years' experience managing a dental office required
  • Prior experience with PPO insurance aging required
  • Experience with Denti-Cal is a plus
  • Bilingual (Spanish) required
  • Versed in Dentrix is required
  • High School diploma or GED required, 4-year bachelor preferred
  • Sales and Customer Service experience a plus
  • Ability and willingness to multi-task, delegate, and hold others accountable
  • Computer literacy and typing proficiency 
  • Knowledge of dental insurance and billing
  • Must be available to work Mon-Thurs and some Fridays
Salary Range: $26 to $33 per hour, depending on experience

Job Summary

JOB TYPE

Full Time

SALARY

$77k-102k (estimate)

POST DATE

03/01/2023

EXPIRATION DATE

05/14/2024

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